Tag: Company News

Kokomlemle, Accra –– January, 2022: Hubtel, Ghana’s leading payments, quick commerce, and messaging technology company, was the big winner at the just–ended Ghana Fintech Awards which took place on January 27, 2022 at the Labadi Beach Hotel.

Hubtel picked up five awards­­––the most by any company on the night of the awards, including the coveted “Fintech Company of the Year” award. The awards won by Hubtel as a company were:

• IT/Tech Firm of the Year
• Fintech Platform of the Year
• Fintech Company of the Year
• UI/UX Fintech Company of the Year
• Leading Payments Technologies Service Provider of the Year

Hubtel’s innovative solutions and commitment to providing user-friendly platforms have been recognized and celebrated by the industry. The awards won by Hubtel serve as a testament to the company’s dedication to driving innovation and promoting financial inclusion in Ghana. 

In addition to these awards, the night also saw Elsie Bram, the Head of Quick Commerce at Hubtel, win the “Female Fintech Personality of the Year” award that recognizes the achievements of women in the fintech industry.

Elsie has played a pivotal role in the success, development and growth of Hubtel’s “quick commerce” operations which are currently available in Kumasi, Cape Coast, Takoradi, Koforidua, Tamale, Ho, Accra and Tema. She joined the company in 2007 as the Mobile Campaigns Manager, responsible for the Premium SMS content services. Under her leadership, Hubtel became one of the top three content providers in Ghana. Throughout her time with Hubtel, she has held several prominent positions, such as Country Marketing Manager and Head of Customer Support.

“We are thrilled to have received these awards, it reflects the hard work and dedication of our entire team,” said Elsie Bram. “Being recognized by the industry is a great honor and we will continue to strive for excellence in driving innovation in the financial technology sector in Ghana” she added. 

Augustine Adjei, Head of Engineering, and Nana Owusu Marfo, Head of User Experience & Marketing, also expressed their joy at the recognition of their contributions to the platform and user experiences on Hubtel as Hubtel received the Fintech Platform of the Year and UI/UX Fintech Company of the Year awards, respectively. Their work has been instrumental in delivering user-friendly platforms that have been widely celebrated by the industry.

Augustine, on behalf of management of Hubtel congratulated the other winners of the night on their well-deserved recognition.

“We would also like to extend our congratulations to all the other award winners of the night. Your contributions to the growth and success of the fintech industry in Ghana are deeply valued and we are proud to be a part of this thriving community”, he said. 

Arkel Consult and Management Services organized the awards ceremony to acknowledge and celebrate those who have played a significant role in driving last mile solutions, promoting Ghana’s competitive advantage in the FinTech space, and working towards building a resilient and inclusive financial system for economic growth. The Ghana FinTech Awards serves as a platform to recognize and appreciate the efforts of those working towards the development of Ghana’s FinTech industry.

About Hubtel

Hubtel is Ghana’s leading payments, quick commerce, and messaging technology company. The company provides innovative solutions that make it easy for businesses and individuals to make and receive payments, buy and sell goods and services, and communicate with one another.

The Hubtel App is Ghana’s first full-feature quick commerce platform, connecting retailers and service providers to customers. It is a simple way to find and pay for everyday essentials nearby. 

Hubtel operates with a full license of the Bank of Ghana as a Payment Service Provider (Enhanced) and was recommended for a national award for its role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform.  

The Hubtel mobile app is available for Android, iOS, and Huawei phones. Users can also go to www.hubtel.com. 

Kokomlemle, Accra –– December 2022: The leading name in quick commerce, messaging, and payments in Ghana, Hubtel, has spread its tentacles to the Northern Region of Ghana. 

Hubtel has doubled down on efforts to take digital inclusion to every corner of the nation. Earlier this year, the company launched operations in Cape Coast and followed it up with a community engagement launch in the flower city––Koforidua. This was after it successfully launched in Takoradi a year prior. By this announcement, Tamale has become the 7th operational city of Hubtel across Ghana. 

According to Population Stat, Tamale has a population total of 701,000, a growth projected to reach almost a million in 2026. The introduction of Hubtel in Tamale will enhance the city’s digital commerce by offering flexible, seamless, and convenient digital transactions through its platform. Natives of the city can now find and pay for everyday essentials with ease. In addition to offering an all-inclusive platform for customers to find and pay for everyday essentials from nearby vendors and retailers, Hubtel is also providing a seamless retailer-customer engagement, making it easier for both parties to connect.

On launching in Tamale and what it means to the company, Head of Commercial and New Markets, Gershon Akoto, in an interview said; “Up until today, Hubtel users in Tamale have been able to send money and SMS. They were also able to pay for services like airtime, internet data, DSTv and GOTv. Today’s launch means they can even do more with the Hubtel App and website. Users can conveniently order for food, groceries and more on the Hubtel and receive it within minutes in the comfort of their homes or offices”.  

“Today’s float has helped us reach out to new customers and interact with potential partner retailers. Everyone has been very welcoming and we are very confident Hubtel will work with the people of Tamale for a long time to come”, he added.  

Mrs. Elsie Bram, the Head of E-commerce ats Hubtel, spoke about the launch and stated that the company’s goal is to make digital inclusion accessible to everyone. 

“Our vision as a company is to be Africa’s most useful company; building a platform that everyone can find, pay and easily partake in the digital economy”, Mrs. Bram said.  

“We want to be useful to both customers and retailers across Africa, and the only way to achieve that is by deliberately and strategically deploying our product and services to every part of Africa, starting from our homeland, Ghana. We recently overhauled our mobile application by redesigning the user experience, and among other useful features, adding a Health and Wellness feature where users have the option to order drugs from Pharmacies nearby. Hubtel wants to be your go-to app for everything you need to make life easier.”, she added.

Businesses can use Hubtel to take payments from any mobile money, Visa or MasterCard user, in addition to that, individuals can send money to any mobile money or bank account, order for food, groceries, and more and track to receive them in minutes, buy airtime, data and pay bills on Hubtel. 

About Hubtel 

Hubtel is Ghana’s first full-feature quick commerce platform, connecting retailers and service providers to customers. Hubtel operates with a full license of the Bank of Ghana as a Payment Service Provider (Enhanced) and was recommended for a national award for its role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform. 

The Hubtel App 

The Hubtel app is a simple way to find and pay for everyday essentials from nearby vendors and retailers. From airtime, jollof, shoes, money transfer, and bill payments. It also makes sending SMS and receiving payments from a large group of people much easier. 

Get the App 

The Hubtel mobile app is available for Android, iOS, and Huawei phones. Users can also visit hubtel.com/app

After a successful launch of the Hubtel Health Awareness month which was launched to encourage staff to be mindful of their health, management and staff of Hubtel continued the month-long observation with a health screening and fun games.

Staff members in Accra and Tema, thronged the Hubtel Office inside Kokomlemle, Accra on Friday, August 19, to get their vitals checked and for key tests to be conducted. As a tech company who has embraced remote work for staff, the Hubtel Office which normally sees a hand full of employees on a regular day, for the first time, in a long while, saw staff members troop in in their numbers to partake in the health screening exercise. A show of commitment to a great initiative by management.

The medical screening, which is also dedicated to departed colleagues, Naa Yaa Konadu Forson and Gilbert Nkansah, and dubbed, the Nana Yaa Konadu Forson Health Screening, included tests such as; eye screening, full blood count, kidney function test, liver function test, prostate cancer test (for male staff only), pap smear for cervical cancer (females only), electrocardiogram test, among others.

In a LinkedIn post to acknowledge the exercise, the Chief Executive Officer of the company proudly shared; “Glad we could start this; #NanaYaaKonaduForsonHealthCheckup. Every August we will turn our attention to our health and check to see if we are well. In loving memory of Gilbert Nkansah and Nana Yaa Konadu Forson. We dearly miss you”.

Speaking on the importance of the exercise, Head of Legal & Corporate Affairs, Cornelis Rouloph Otoo said, “The importance of employee health and wellbeing cannot be understated. We understand that having employees in a healthy state is as good for them as it is for the business. Management is proud to have started this, and we are committed to seeing it through, year after year”.  

The activities continued with competitive Fun Games on Saturday August 20, 2022, at the Aviation Social Centre.  

With four teams formed from the 11 departments of the company, competition was keen as each team was eager to secure some bragging rights till the next competition. I mean, who wants to be the subject of ridicule on Monday?  

The 4 participating teams (each representing a Hubtel colour) were:  

• Team Yellow, made up of Major Accounts & User Experience 

• Team Red; Engineering & Infrastructure & Products & User Care 
• Team Teal; eCommerce & Commercial  
• Team Blue; Internal Affairs & Finance & Corporate Affairs.  

Each team was aiming for a victory or two in at least one of the games; soccer, basketball, volleyball, sack race, table tennis, tug of fun, and lime & spoon – every activity was a pleasing sight to behold.  

The day’s session began with an aerobics session, followed by a 3-aside basketball tournament, tug of fun, other games, and ended with the highly anticipated interdepartmental football gala with Team Blue coming out on top as winners of the gala.  

Speaking to Mr. Henry Armah, Facilities Manager and chief coordinator of the day’s events, he said “Today, we have showed that as a company, we are united and have a great bond. As competitive as the games were, we showed love, unity, and respect, and above all, had the fun we all purposed and planned for. Today was a good day. I look forward to the next fun games”.  

Many were happy with the turn of events as everyone went home with smiles on their faces.  

One employee echoed the sentiments of many in the company’s WhatsApp page when he said “Man I Love Hubtel oh, we are changing the world, we solve great problems and we have a great culture…“

Hubtel is a company with great culture and a management team that seeks to prioritize the wellbeing and growth of its staff, and the events from the weekend and the month of August are enough to say they are really setting the tone for an overall healthier lifestyle for staff. 

On Friday August 12, 2022, Hubtel officially launched its inaugural observation of the Hubtel Health Awareness Month at the company’s head office inside Kokomlemle, Accra.

The official announcement, declaring August and each August after it, to be observed as a Health Awareness Month was made at the launch ceremony, on behalf of the Chief Executive Officer and management of Hubtel.

Head of Legal and Corporate Affairs, Cornelis Rouloph Otoo, on behalf of management, entreated staff members to adopt and stay committed to living a healthy life. He also shared management’s support in ensuring that the cause for living healthy doesn’t end and begin during the month of August.

“Even though we have a dedicated month of August, we are very committed and we hope that everybody will be as well, to live a healthier and more fulfilled life. So, despite that we have a singular month for health awareness, during the year, we will be periodically doing small health checks to check on our well-being”, he said.

The month-long observation kicked off with a health talk on Stress Management and Health Maintenance with Clinical Care Specialist, Dr. Salamatu Nantogma. Among the many nuggets she shared were the winning health numbers for employees of the company to practice in order to live a healthier life;

• 0 – no smoking or quit smoking 
• 5 – portions of healthy, well balanced diet portions including fruits 
• 10 – minutes of meditation each day  

• 30 – maintain a Body Mass Index of 30 all through your life
• 150 – record 150 minutes of exercise per week.

The Hubtel Health Awareness Month will also feature a series of events and activities at the Hubtel offices in Accra and other zonal offices, including a registration exercise for National Health Insurance cards to encourage staff to engage in regular checkups.

Other events and activities include health screening, health talks, and fun games.

Kokomlemle, Accra –– June 2022: Hubtel, the leading quick commerce, messaging, and payment service provider has announced its operations in Koforidua, the Eastern Region of Ghana.  

Hubtel is extending the speed and ease of connecting retailers to customers in a rapid digital economy, to many parts of the country. This announcement adds to the company’s increasing presence in Ghana with Koforidua being its 6^th city of operation, adding to Accra, Kumasi, Cape Coast, Takoradi and Tema.  

The announcement was made in a float-style activation through the city of Koforidua, giving the residents a colorful glimpse of what they are about to experience with Hubtel. The natives of the city got a first-hand experience with the Hubtel app, getting assistance to downloading the app and activating special day discounts.  

Speaking to Bryt FM’s Isaac Batsa in an interview during the activation, Hubtel’s Head of Commercial and New Market, Gershon Akoto, said that, “The retailers in Koforidua gave us a warm welcome when we approached them to sell to their customers through Hubtel. More and more businesses in Koforidua are coming on board to showcase their items on the Hubtel App and website.”

“The people of Koforidua have also shown keen interest in signing on to the Hubtel App. We have been able to interact with some 1,400 people today through the float. Students, workers and the general Koforidua townsfolk are happy that they can find and buy groceries, food, electricals, and everything else, and pay, or collect payments from unlimited contacts”, he added.

Over the past few years, Hubtel’s mobile app has grown to become a very useful companion for mobile users, helping residents in its operating cities find and buy essential items and services from nearby retailers and providers. Earlier this year, the Bank of Ghana issued a full license to the technology company to operate as a Payment Services Provider (Enhanced), officially permitting it to provide enhanced payment services and innovative solutions to the general public.  

Commenting on the launch of the Hubtel operations in Koforidua, Alex Bram, Chief Executive Officer of Hubtel, stated, ‘For us at Hubtel, our main commitment is to make retailer-customer engagement seamless and easy for both parties. The emerging digital economy especially in Ghana, inspires us to keep innovating and broadening our operations to make sure everyone in Ghana is on board the digital train.”  

“Businesses of any kind, be it, food joints, provision shops, or restaurants, should understand that their customers live on their smartphones and that is not changing anytime soon. It is time to move to where the customers are, and Hubtel is providing that platform”, Mr. Bram further added.  

The people of Koforidua and its environs can now download the Hubtel app to find and pay for anything from retailers and vendors in the city.

About Hubtel 

Hubtel is Ghana’s first full-feature quick commerce platform, connecting retailers and service providers to customers. Hubtel operates with a full license of the Bank of Ghana as a Payment Service Provider (Enhanced) and was recommended for a national award for its role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform.  

The Hubtel App 

The Hubtel app is a simple way to find and pay for anything nearby. From airtime, jollof, shoes, money transfer, and a lot more. It also makes sending SMS and receiving payment from a large group of people much easier.  

Get the App 

The Hubtel mobile app is available for Android, iOS, and Huawei phones. Users can also go to hubtel.com/app or use the GhanaPost GPS mobile app’s new Marketplace function.     

Kokomlemle –– Accra, April 2022: Ghana’s leading payments, quick commerce, and messaging technology company, Hubtel, has received a full and final license from the Bank of Ghana (BoG) to operate as a Payment Service Provider (Enhanced).

In September 2019, the Bank of Ghana, in a notice to banks and non-bank financial institutions, stated the need for institutions such as financial technology companies to “provide the legal and regulatory framework for the orderly development of payment systems in Ghana.”  Hubtel applied to be licensed among the pioneering companies to fill this emerging space and was granted initial approval to operate as an enhance payment service provider by the Bank of Ghana in August 2020. 

The issuance of the final license is significant as it confirms that Hubtel’s payment processing operations are compliant with the standards of the central bank of Ghana, and thus permits it to continue to provide enhanced payment services and innovative solutions to the general public. 

Commenting on the occasion, the General Manager of Hubtel, Ernest Apenteng, said, “We are indeed happy to receive our final operating license from the Bank of Ghana. For us this occasion is a major comfort and milestone for the leadership at Hubtel. It also shows our commitment and belief in Ghana’s emerging digital economy. Our clients, customers, partners and indeed our regulators should trust, and rest assured, that Hubtel intends to remain compliant with all regulations that govern our operations, this already is, and will remain, a responsibility of all staff and stakeholders of Hubtel”  

In addition to the Bank of Ghana, Hubtel is notably licensed by the National Communications Authority, certified by the Data Protection Authority and is registered with the Financial Intelligence Centre. The company is also certified as compliant with Payment Card Industry Data Security Standards and ISO 27001 Information Security Management Standards. 

Kokomlemle, Accra –– Hubtel’s Non-Executive Director, Patience Akyianu has been named Outstanding Woman of the Decade at the just ended 12th Ghana Entrepreneur and Corporate Executive Awards 2022.

Patience, who is the Group CEO of Hollard, is a multiple award-winning business executive and leader. Patience Akyianu, during her 26 years career as a Finance professional and Banker, has been a recipient of series of awards and honours, which only speak to her competence and exemplary leadership. She won the African Female Business Leader of the Year Award in 2021, Marketing Woman of the Year in 2019, and Outstanding Group CEO of the Year- 2019.

CEO of Hubtel, Alex Bram in a congratulatory message, said, “for us, we are very proud to have Patience at Hubtel. She brings a wealth of experience and quality leadership that guides the progress of the company. We congratulate Patience for her exemplary and visionary leadership”

Patience is well-known for her outstanding ability to lead and execute. She previously served as Managing Director of Barclays Bank Ghana (now Absa Bank) for 5 years where she built a high performing and more diverse leadership team. Prior to that, she was the Finance Director of Barclays Bank Ghana. Under her strong leadership, the performance of the bank consistently exceeded expectations, culminating in its position as the most profitable bank in Ghana.

Congratulations to her, for yet another sterling achievement. Hubtel wishes her continued success.

Ghana’s leading indigenous technology company, Hubtel has completed an interior design makeover of its head offices in Kokomlemle, Accra.

In a tweet to announce the completion and re-opening, the company proudly announced that “We’ve completed a makeover of our Accra offices. A creative work environment always inspires great user care experiences”.

In addition to the most modern and appealing looks, the improvement to its working spaces has also enabled the company to meet several regulatory and international certification requirements as a Payment Services Provider.

As part of the facelift, several improvements have been made to the floor plans, making room for workspaces such as offices for operations staff, staff lounge, conference rooms, collaboration rooms, a media room, a games room, a gym, kitchenettes and a cafeteria with a bar.

In an internal communication to staff, the company’s Facility Manager, Mr. Henry Armah, stated that it is the aim of the management of the company to ensure a serene, functional, and practical space for all teams, saying “… the core of our business operations revolves around creativity and innovation that benefits customers, so the improved working environment provides us all with the peace of mind and creative flexibility we need to perform more efficiently and productively.”

In an interview, Mr. Armah also said that, “the recent pandemic has altered our way of work in so many ways. The positive fallout of this is that our facilities have had to be able to support work from home as well as work from the office. We believe this makeover gives us a working space that is fit for both.” 

He continued that, “for starters our new spaces support hot-desking very well, and operates as a mini tech campus – very similar to what you will find in the developed markets such as Silicon Valley, etc. The office is also acoustically improved to handle noise and echo-cancellation, so that staff working via video calls are able to have a better sound quality experience.” 

With the photos and videos shared, Hubtel offices have become arguably the largest and most functional office spaces among all the local technology start-ups operating in Ghana.

Kokomlemle, Accra. January 27, 2022 –– Jonathan Ansah has joined Hubtel as the company’s new Chief Financial Officer.

Jonathan has 20 years of experience spanning five industries, with a proven track record of delivering profitable growth for businesses. His previous roles demonstrate his expertise in business restructuring, financial engineering, and operational efficiencies.

He is a certified Chartered Accountant with extensive auditing experience. He has worked with the global auditing firm Deloitte––Ghana and served as Audit Director at the National Lottery Authority. His seven-year tenure as Finance Director at Cadbury Ghana is highlighted by his leadership of the financial and business strategic planning process, which resulted in the company turning around in two years with positive cashflows and shareholder investment.

Before joining Hubtel, he served as the Chief Commercial Officer of the Ghana Post Company Limited, leading the organization to create its first commercial division since its inception. During this period, he also led the development of e-Commerce, e-Services, and Financial Services expansion strategies, resulting in $5 million in World Bank support. Two banks joined forces under his leadership to form the Post Bank (Agency Banking).

As CFO, Jonathan will lead Hubtel’s finance strategy and be responsible for the accounting, treasury, financial planning and analysis, tax, in business plans, strategies, capitalisation and investor relations of the company.

Jonathan holds a Master of Business Administration degree in Finance from the prestigious University of Ghana Business School, with an ACCA professional certification from the Emile Woolf College in London, United Kingdom.

He is passionate about driving business performance, including transformation, revenue. optimization, efficient business processes, internal controls to ensure business growth and continuity.

Kokomlemle, Accra, Ghana. Thursday, 20th January 2022: Board of Directors and management staff of Hubtel undertook anti-money laundering compliance training in accordance with its regulatory obligations under the Anti-Money Laundering Act, 2020 (Act 1044).   

In addition to meeting the company’s regulatory obligations, the training was also crucial to raise awareness of the negative impact of money laundering and terrorist financing on society, the economy, the organization, our customers, and employees.

Hubtel recognizes the risk that financial companies are exposed to, such as terrorist financing. The Anti-Money Laundering procedures will provide a guide to protect the vulnerability of our industry by facilitating accurate and reliable KYC. We believe that investing in such compliance is a good investment in our customers’ trust and loyalty, which are values that we cherish.

The e-Crime Bureau and officers of the Financial Intelligence Centre (FIC) led the team through a three-part session to cover various important topics. e-Crime Bureau is a cybersecurity and investigations firm that has provided unparalleled cyber security, digital forensics training, capacity building, and other investigation-related consultancy services to organizations in various sectors since 2011.

Some of the areas highlighted include:  

• Overview of Anti-Money Laundering and Terrorist Financing  
• Situational Analysis of Money Laundering – Ghana in Perspective  
• Money laundering risks associated with fintech  
• Know Your Customer Procedures & Best Practices  
• Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)  
• Risked-based approach to Anti-Money Laundering / CFT for Fintech  
• Transaction Monitoring in Fintech 
• AML / CFT in Ghana –– Legal & Regulatory Framework  
• Sanctions for AML Compliance Breaches  
• Anti-Money Laundering Reporting (Suspicious Transactions Report [STRs] 
• AML Data Solutions for Fintech 

On behalf of the board of directors and management staff, Cornelis Rouloph Otoo, Head of Legal and Corporate Affairs, pledged the company’s continued commitment to staying compliant and continually engaging regulatory agencies to safeguard the security of the company, its customers, and the economy at large. 

With an increasing number of financial terrorism cases in our society, financial institutions must be well-equipped with the necessary resources to mitigate the economic impact.

We are increasingly looking for long-term relationships with compliance institutions and professionals so that our team can provide solutions to any new and unexpected demand for checks or related services. 

CEO of Hubtel, Alex Bram has won the award for Tech and Innovation in the year 2021 at the maiden Ghanaweb Excellence Awards. 

Alex beat four very tough competitors in that category to emerge the winner of this well-deserved award. The four were no less a person than Ghana’s digital economy champion, Vice President Mahamudu Bawumia, Zeepay CEO, Andrew Takyi Appiah, Co-Founder of Softribe, Herman Chinery Hesse, and Executive Director of Temple, Kodjo Hesse.

There were seventeen categories of awards, and each category had five very worthy nominees, making a win really tough. Alex is therefore one of the very deserving 17 persons rewarded on the night.

Alex Bram

Alex Bram, co-founded Hubtel on 12th May, 2005 – the very last school day at the Kwame Nkrumah University of Science and Technology (Kumasi), where he graduated with a BSc, in Chemistry.

He leads the overall development and execution of Hubtel’s long-term strategy, drives the company’s vision, implements the processes, and creates the order that enables Hubtel teams to bring their best features to life.

Alex Bram is a deliberate and methodical, action-oriented leader with fierce resolve. He is a graduate of the Stanford Graduate School of Business (Executive Education).

FIN Awards

Recently, he was adjudged eCommerce Personality of the Year at the maiden FIN Awards as part of the first-ever African Cashless Payments Systems Conference in Accra.

On that occasion, Hubtel, which is Ghana’s leading messaging, payments, and  eCommerce provider, also picked up the Digital Company of the Year award.

Hubtel, under the leadership of Alex Bram, won that award for its continuous contribution to the country’s digitalization, and particularly for its key role in the design and deployment of the Ghana.gov platform, together with two other local Fintechs, IT Consortium, and ExpressPay.

Indeed the Ghana.gov platform, which has, as of mid-November, raised over GHS35 billion for the government, was also adjudged The Cashless Policy of the Year on the night.

The company was also the first private sector firm to start the process of democratizing Ghana’s GHQR by starting a platform called myghqr.com, which allows both bank app and mobile money wallet users to sign on to the GHQR platform and make and accept payments via the same.

Hubtel has positioned itself as a very useful companion for mobile users, just as it has done with its transformational work in pioneering mobile airtime content services, fintech, and bulk SMS messaging.

It has been a digital finance, eCommerce, and bulk messaging champion operating mainly in Accra, Tema, and Kumasi in the Ashanti Region, and has just started services at Sekondi-Takoradi in the Western Region.

When Covid-19 hit Ghana last year, Hubtel stepped up to the plate and boosted its eCommerce offering, which provided a very convenient avenue for customers to shop for food and other items online from the comfort of their homes and offices at affordable rates.

Hubtel also reduced its transaction fees on the Hubtel e-wallet to the barest minimum, making it even more affordable for customers to transact with their wallets.

Hubtel is Ghana’s first tech company to become a member of the globally acclaimed Pledge 1% in 2017.

Ghana’s leading messaging, payments and  eCommerce provider, Hubtel, has extended its operations to the residents of the twin cities of Takoradi and Sekondi.

This follows the company’s successful launch in the Ashanti Regional capital of Kumasi in June 2021, and brings the number of cities it operates in to 4; Accra, Tema, Kumasi and now Takoradi.

In an interview, Hubtel’s Head of Commercial and New Markets, Eric Akoto, revealed that “Sekondi-Takoradi was a very obvious choice for us. The city here has been growing very well in the past years. The city has a good vibe with a growing urban population and increasing number of retail businesses.”

Hubtel operates with the approval and regulatory supervision of the Bank of Ghana as an Enhanced Payment Service Provider and was recommended for a national award for it’s role in the digitization of Government of Ghana payment services through the Ghana.GOV payment platform.  Hubtel’s mobile app has become a very useful companion for mobile users, helping residents in its operating cities find and buy essential items and services from nearby retailers and providers. 

The Hubtel smartphone app will allow users in Takoradi and Sekondi to order food from restaurants and local eateries, track delivery and receive real-time notifications from the time an order is prepared, picked up and delivered to the customer’s door. The Hubtel app also has features for users to instantly top up internet data, buy airtime, send money to all bank accounts, and pay for services with any mobile money or bank card.

“We have all become used to walking into stores to pick up everyday things that we need. That same experience is now available on our smartphones. So we can stay at home, connect to any store or restaurant within our city, order anything on our phones and receive it within a short time. Hubtel’s smartphone app and website is freeing us up to be more productive on other activities.” Eric observed.

He further added that, “…as a regulated payment service provider, Hubtel operates a 100% money-back quarantee on all purchases should anything go wrong. Our commitment to customer satisfaction is a foundational part of our service. If you buy anything on Hubtel, and you’re not satisfied with our service we give you all of your money back without any questions.”

On his part, the CEO of Hubtel,  Alex Bram also urged retailers to boldly embrace the changing shopping landscape by getting their inventory onto Hubtel. “If you run any retail business such as a supermarket, restaurant or operate a service, your customers are becoming more and more digital, so it’s time to fit  your store into that new lifestyle that is developing so fast.”   

As a welcome bonus first shoppers will be enjoying up to 50% discount on food and selected items from Takoradi’s favorite restaurants and shops. Along with exciting give-aways on cash and free delivery coupons, residents of Takoradi and Sekondi will be treated to lower-fee and faster deliveries on all orders.

The Hubtel mobile app is available on all Android, iOS and Huawei phones via their respective app stores. Shoppers can also visit www.hubtel.com or access it via the new Marketplace feature on the GhanaPost GPS mobile app.